UPDATED JULY 9th, 2025

1. Applicability

This policy applies to Medicolegal, forensic reports, and general consulting and one-off or short-series sessions.

2. Booking & Payment is due in advance at time of booking. A retainer may be required; invoicing terms will be defined in the service agreement.

3. 24‑Hour Cancellation Notice at least 24 hours before the scheduled start time. Refunded (consult calls) or credited/returned (ongoing consulting), minus any expenses already incurred. Less than 24 hours’ notice, or in case of a no‑show, the full fee is due and retained as a cancellation fee.

4. Refund Handling

• Consult Calls: full refund issued for cancellations ≥24 hours before. Cancellations <24 hours result in no refund.
  
• Longer Term Services: billing reflects work completed up to cancellation; unused funds are refunded if notice given ≥24 hours before next scheduled activity.
  

5. Florida Legal Compliance

• Under Florida's three-day “cooling-off” rule, clients for continuing services may cancel within three business days after signing without penalty This refund is subject to any work already reasonably performed.
• Any non-refundable clause may be
  explicitly stated in writing in client agreements.
  

6. Exceptions & Rescheduling

• Exceptions may be made for emergencies or illness at Consultant's discretion.
• Clients are encouraged to reschedule instead of canceling; reschedule requests made ≥24 hours in advance will be accommodated when possible.
  

8. Policy Enforcement

• By booking or signing an agreement, clients agree to this policy.
• Cancellation fees will be automatically charged to the original payment method.
• Refunds when due, will be issued within 30-days of confirmed cancellation or written request.
  

9. Amendments & Revisions

• Consultant reserves the right to update this policy at any time.
• Client's will be notified of material changes, and the policy version and effective date will be clearly posted.